Support
Through our support service, our support engineer can take over your computer online. This is a quick and safe way to deal with your requests. The connection is very secure by means of 256-bit AES encryption. More detailed information about this service can be obtained through this site.
The connection can only be established if you give permission for it on your PC. Without this permission, it is not possible for our engineer to connect to your PC. You are able to see exactly what our engineer is doing, and you can break the connection at any point, if you wish to do so. Once disconnected, the connection can only be established again if you give permission again. No software will be installed on your computer for this service.
Attention ! We cannot accept new request for support through this service. We request that you contact our support department by phone. They will ask you to use one of the above buttons for the support service.
During office hours it is best to call our support department at +31-15–3102040. Outside office hours you can use the support form on this page. One of our support engineers will get into contact with you as soon as possible. Of course you can also mail your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .